How can we help?

How do I install TeamCo?

Install from the Shopify App Store, authorize the app, and you're ready in minutes. No developer needed.

How do employees log in?

Via magic-link email. Employees receive a secure link to their inbox — no passwords needed.

How do I set up budgets?

Configure budgets per group with monthly, weekly, or custom periods. Real-time tracking included.

How do I create an approval workflow?

Enable approvals on any group and select who approves. Auto-approve thresholds keep small orders moving.

Why aren't my products showing?

Check product sync status and catalog assignments in your admin panel. Sync usually takes 2–3 minutes.

How do I import employees via CSV?

Use the 3-step CSV wizard in the employee section: upload, preview with validation, then confirm.

How do I customize email templates?

Go to Email Templates in your admin panel. Edit subject, body text, and branding per email type.

How do I upgrade my plan?

Plans are managed through Shopify's billing system. Visit your app settings to change your plan.