Notifications
Email System
TeamCo sends 10 automated email types throughout the purchasing lifecycle. All templates are fully customizable, support 15 languages, and include a complete delivery log with resend capability.
Email Types
| Email type | When sent | Recipient |
|---|---|---|
| Order Confirmation | Order placed successfully | Employee |
| Approval Request | Order is pending manual approval | Designated approval recipients |
| Order Approved | Order has been approved | Employee |
| Order Rejected | Order has been rejected | Employee |
| Welcome — Admin | New company is created | Company admin |
| Welcome — Employee | New employee account is created | Employee |
| Application Received | New company application submitted | Shop admin(s) |
| Application Approved | Company application is approved | Applicant |
| Application Rejected | Company application is rejected | Applicant |
| Budget Reset | Employee budget period resets | Employee |
Editing Email Templates
All email templates are editable from TeamCo → Email Templates in the admin panel:
- 1Go to TeamCo → Email Templates.
- 2Each email type shows an enable/disable checkbox and a current subject line.
- 3Click "Edit" to expand the inline editor for that email type.
- 4Edit the subject, header, body text, and footer.
- 5Use the language selector to preview the default template in any of the 15 supported languages.
- 6Click "Show" to open a full-page preview modal before saving.
- 7Save your changes.
Screenshot: Email template editor with inline expansion
Brand Customization
Emails can be customized to match your brand so recipients see your store identity rather than a generic TeamCo email:
| Setting | Description |
|---|---|
| Logo | Upload an image or paste a URL. Appears in the email header. |
| Brand Color | Header background color — use your store's primary color. |
| From Name | The sender name shown in email clients, e.g. "Consist Work". |
| Email Address | Custom sender address local part, e.g. orders@mail.yourstore.com. |
Screenshot: Brand customization settings
Language Settings
TeamCo supports 15 languages for all email types. You control whether emails respect each employee's personal preference or are forced to a single language shop-wide.
| Mode | Behaviour |
|---|---|
| Per employee (default) | Each employee receives emails in their own preferred language. Language is set on the employee profile. |
| Shop override | All emails are sent in the selected language regardless of individual employee preferences. |
Supported languages:
DanishEnglishGermanSpanishFrenchItalianDutchNorwegianSwedishFinnishPolishPortugueseJapaneseKoreanChinese
Email Logs
Every outgoing email is logged with full delivery tracking. Access the log from TeamCo → Email Templates → Email Log, or from an individual employee's profile.
- Date and time sent
- Email type and recipient address
- Subject line
- Delivery status: Sent, Pending, or Failed
- Resend button for failed deliveries
- Preview button to view the rendered email HTML
Screenshot: Email log with preview and resend buttons