Teamco

Privacy Policy

Last Updated: December 3, 2025

Introduction

Teamco ("we", "our", or "us") is committed to protecting the privacy of merchants and their customers who use our Shopify application. This Privacy Policy explains how we collect, use, store, and protect information when you install and use the Teamco app.

Information We Collect

Merchant Information

When you install Teamco, we collect:

  • Store name and Shopify domain
  • Contact email address
  • Store currency and locale settings

Employee/User Information

To provide B2B wholesale functionality, we collect:

  • Employee names and email addresses
  • Company/organization names
  • Role and permission assignments
  • Budget allocations and spending history
  • Product catalog access permissions

Order and Transaction Data

  • Order history associated with B2B accounts
  • Budget usage and transaction records
  • Product selections and purchase patterns

How We Use Your Information

We use the collected information to:

  • Provide and maintain the Teamco B2B wholesale functionality
  • Manage employee accounts, budgets, and permissions
  • Enforce product catalog restrictions
  • Process and track B2B orders
  • Communicate important updates about the service
  • Improve and optimize our app's performance

Data Storage and Security

  • All data is stored securely using industry-standard encryption
  • We use secure HTTPS connections for all data transmission
  • Access to data is restricted to authorized personnel only
  • We regularly review and update our security practices

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With Shopify as required for app functionality
  • When required by law or legal process
  • To protect our rights or the safety of users

Data Retention

We retain your data for as long as you have the app installed. Upon uninstallation:

  • We process data deletion requests within 30 days
  • Transaction records may be retained as required by law

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements including:

  • Lawful basis for processing
  • Data minimization principles
  • Right to erasure ("right to be forgotten")
  • Data portability

Mandatory Webhooks

We comply with Shopify's mandatory compliance webhooks:

  • customers/data_request: We respond to customer data requests
  • customers/redact: We delete customer data upon request
  • shop/redact: We delete all shop data upon app uninstallation

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

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